Is this an authentic website?
Yes, Deluxe Decor is relatively a new business but authentic. You can be rest assured that our website in secure and therefore we accept only customers' trusted payment methods like Paypal and major credit/debit cards
How long does it take for an order to ship?
Processing time on all orders is 1-2 business days with the exception of Patchwork rugs that take around 5-7 business days to make and ship. For other shipping questions, please see our shipping policies at https://www.shopdeluxedecor.com/shipping
How to care for and clean cowhide rugs?
Its normal for your rug to pick up dirt and dust overtime. An easy way to clean that is to vaccuum the rug every once in a while. An alternate to vaccuum is to shake the rug vigorously outdoors to remove any loose dirt.
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How to remove crease from cowhide rugs?
Usually when the rugs are laid out flat, the crease decreases. But if that doesn't help, try rolling the rug out and keeping it rolled for a few days.